David is the Operations Manager for de Groots wills and estates lawyers. He provides leadership to the Shared Services team to ensure coordination of requirements to promptly meet the needs of our Clients, Legal Services team and the business operation.
David is responsible for ensuring the operational functions, policies and procedures of the firm are effective and efficient and comply with industry and legislative standards, and de Groots’ values, culture and strategic direction. His role encompasses management and support of the Brisbane, Sydney and Melbourne offices.
As part of the management team, David, in consultation with the other members of the team oversees the day to day management of the three offices, in line with the strategic direction of the firm, and works to maintain a cooperative team environment.
David is also the Publications Manager for de Groots Publishing. This requires David to oversee the day to day operations of de Groots Publishing. For more information on publications visit: de Groots Publishing and Social Media Is Not Enough – to Maximise your MarketAbility.
Before joining the firm, David spent eight years with Garden Court North Chambers in the United Kingdom as a Senior Clerk and Practice Manager.
His role included the development of Chambers, with the responsibility of its management and administration. He was also responsible for Chambers’ financial management, client care and marketing. David built excellent relationship development and management skills through this role.
David obtained BarMark for Practice Management in June 2003 and Quality Mark for the Bar in October 2003 both based on ISO 9001 and continued awards after audits in 2004 and 2005.
David is a member of the Australasian Legal Practice Management Association (ALPMA). The peak professional membership association for legal practice managers and law firm leaders within Australasia.